In today's world, security is not a luxury—it's a necessity. Whether you're protecting your family home, business premises, or organizing an event, choosing the right security company is a critical decision. This guide will help you navigate the process of finding a reliable, professional security provider in Kenya.
1. Verify Licensing and Registration
In Kenya, all private security companies must be registered with the Private Security Regulatory Authority (PSRA). This is your first and most important check. A legitimate company will:
- Have a valid PSRA license displayed in their office
- Provide their registration number upon request
- Have guards who are individually registered and licensed
- Be willing to show proof of insurance
Red Flag
If a security company is hesitant to show their PSRA license or makes excuses about why they can't provide registration details, walk away immediately.
2. Assess Training Standards
Professional security guards should undergo comprehensive training. Ask potential providers about:
Basic Training
- • Access control procedures
- • Patrol techniques
- • Incident reporting
- • Emergency response
Advanced Training
- • First aid and CPR
- • Fire safety
- • Conflict resolution
- • Customer service
3. Understand Pricing Structure
Security service costs vary based on several factors. Here's what you can expect:
| Service Type | Rate (KES/Day) |
|---|---|
| Unarmed Guard (Day) | 1,500 - 2,500 |
| Unarmed Guard (Night) | 2,000 - 3,000 |
| Armed Guard | 3,500 - 5,000 |
| Event Security | 2,500 - 4,000 |
| VIP Protection | 10,000+ |
4. Check References and Reputation
A reputable security company should have no problem providing references. Contact their current and past clients to ask:
- How long have they worked with the company?
- Have they experienced any security incidents?
- How responsive is the company to concerns?
- What's their guard turnover rate?
- Would they recommend the company?
5. Evaluate Technology and Equipment
Modern security goes beyond physical guards. Ask about:
CCTV Systems
Installation and monitoring
Alarm Systems
24/7 monitoring
Access Control
Biometric and card systems
GPS Tracking
For patrol vehicles
6. Questions to Ask Before Hiring
Use this checklist during your consultation:
- What is your PSRA registration number?
- How do you screen and vet your guards?
- What training do guards receive?
- Do you provide insurance coverage?
- What's your average guard turnover rate?
- How do you handle emergency situations?
- Can I meet the specific guard(s) assigned to me?
- What's your policy on guard substitution?
- How do you monitor guard performance?
- What's included in your service contract?
Conclusion
Choosing a security company is about trust. Take your time, do your research, and don't compromise on verification. Your safety and peace of mind are worth the effort.
At Hudumika, we pre-verify all security companies in our network, so you can hire with confidence.